How long does shipping take?
Most in-stock items are shipped from our U.S. warehouse within 2-3 business days. Delivery usually takes 5-7 business days depending on your location. Heavy freight items may take slightly longer to schedule delivery.
Do you offer warranty on your equipment?
Yes, all our equipment comes with a standard manufacturer’s warranty. This typically includes a lifetime warranty on frames, and varying coverage (1-5 years) on moving parts and electronics.
Can I return an item if I’m not satisfied?
Absolutely. We offer a 30-day return policy for unused equipment in its original packaging. Please note that return shipping costs and a restocking fee may apply for heavy freight items.
Do you ship internationally?
Currently, we only ship within the continental United States. We are working on expanding our logistics to support international orders in the near future.
Do you provide installation services?
We offer white-glove delivery and installation services in select regions. Please contact our support team for a quote if you require professional assembly for your home gym or commercial facility.
How can I request a commercial quote?
If you are outfitting a commercial gym, hotel, or apartment complex, please reach out via our Contact Us page. One of our commercial sales representatives will work with you to provide a custom bulk-pricing quote.